Reference

How qee999 Handles Your Personal Data

This page tells you exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact support — and how we keep it.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYour right to request deletionBangladesh-relevant coverage
qee999 How qee999 Handles Your Personal Data
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Account

We use SSL encryption on every page of qee999, including the deposit screens where your bKash, Nagad or Rocket details move. Your password is stored as a one-way hash — our team cannot read it, only reset it through the verified OTP flow sent to your registered mobile number. We review data access logs regularly so any unusual activity on an account gets flagged quickly. You have the right to ask what we hold, request a correction, or ask us to delete your records — subject to any retention obligations under applicable rules.

SSL Encryption

Every page, including bKash, Nagad and Rocket deposit screens, runs over SSL. Your session data travels encrypted between your device and our servers at all times.

Cookie Controls

Session cookies keep you logged in. You can clear all qee999 cookies through your browser or phone settings; doing so will log you out of your current session.

Data Retention

We keep your account data while your account is active. After closure, we delete personal records and retain only what financial record-keeping rules require us to hold.

Your Access Rights

Ask us at any time what data we hold on your account. Submit a request via live chat or email and we will respond to your registered contact details within a reasonable period.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to know what data we hold about you, ask us to correct something, or request that we delete your account records, the quickest path is live chat inside your account dashboard. You can also email our support team directly — responses go to the address registered on your account. For anything urgent about a bKash, Nagad or Rocket transaction that appears in your data, flag it through live chat and our payments team picks it up directly.

Team online

Live Chat

Open live chat from your account dashboard. Our support team handles data requests, correction asks and account-deletion queries directly from there.

Email Support

Send a data request to our support email. We reply to the address linked to your qee999 account, so keep that address current in your profile.

Payment Query Line

For data queries tied to a bKash, Nagad or Rocket transaction, raise it through live chat and tag it as a payment data request so it routes correctly.

Common Questions About Your Data on qee999

These are the questions we hear most often about how your data is handled — covering account records, payment data from bKash, Nagad and Rocket, cookies and how to make a deletion request.

We collect your name, email address and mobile number at registration. Once you make a deposit, we also record the transaction reference from your bKash, Nagad or Rocket transfer to reconcile your account wallet.

No. We never store your mobile banking PIN or password. Only the transaction reference and amount passed back by the payment rail are recorded against your account for verification purposes.

Open a request via live chat or email us from your registered address. We process deletions subject to any retention obligations under applicable financial rules, and we confirm once complete.

Only staff with a verified operational need can access your data — for example, the payments team reviewing a flagged Rocket transaction. Access is logged and reviewed on a regular basis.

We do not sell or rent your data. We share only what is necessary with payment processors like bKash, Nagad and Rocket to complete a transaction you have already started.

Cookies keep your session active and remember your language preference. Clear them any time through your browser or mobile settings — this will log you out of your current qee999 session.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.