Confirm Your Identity Inside Your Account
Verification exists so nobody else can walk off with the balance you built up. We ask for a photo of your national ID or passport, a selfie taken in the app, and — where a name doesn't match — a wallet or bank statement showing the number you use. Upload straight from your camera roll, no printing and no queue at a
counter. Our team checks the documents once and the account keeps that status, so you aren't asked again for every payout. If a photo is blurry or cropped, we tell you which part to re-shoot.
- Open the verification tab — It sits beside your wallet on the dashboard. The screen lists each document still needed, so there is no guessing what to send.
- Photograph your ID or passport — Lay it flat in daylight and get all four corners in frame. Glare across the photo is the most common reason we ask for a second copy.
- Take the selfie inside the app — The camera opens in-app rather than through your gallery, which ties the face to the account being verified on that phone.
- Watch for our confirmation — We reply in your account inbox. If something is unreadable, the message names the document and the exact area to re-shoot.